Orchestrate Acute Care. Improve Every Outcome.

Viavio is the Operating System for Acute Care, orchestrating every patient, every clinician and every care decision in real time.

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73%

Faster Clinical Decisions

30%

Increase in ED Capacity

40%

Increase in Clinician Productivity

70%

Reduction in 4-Hour Breaches

90-100%

Patient Satisfaction

The Challenge

Emergency Care is Under Pressure.

Rising demand. Limited capacity.
Overstretched teams. Patients waiting too long.

Emergency Departments are facing unprecedented pressure every day, impacting patient outcomes, staff wellbeing and operational performance.

90+ mins

Ambulance handover delays

Crews queue outside EDs, reducing availability for the next emergency.

95%+

Hospital bed
occupancy

Leaving little capacity for emergency admissions or elective care.

4+ hrs

Patients wait beyond ED targets

Millions wait too long to receive emergency care.
1 in 5

1 in 5

Patients leave before receiving treatment

Long waits cause patients to leave before receiving clinical care.

20,000+

Clinical hours consumed monthly

Low-acuity patients use valuable emergency department capacity.

30%+

Patients suitable for Virtual Emergency Care

Many lower-acuity patients can be managed safely without occupying an ED bed.

Meet Viavio

One Platform. Every Pathway.

Viavio orchestrates every stage of the acute care journey, connecting patients, clinicians and hospitals through intelligent workflows and real-time coordination.

Community

Patients connect from home, GP, urgent care, or ambulance.

AI Assessment

AI-powered assessment captures symptoms, vitals and risk indicators.

Virtual Emergency Care

Clinicians assess and treat patients virtually in real time.

Emergency Department Streaming

In-ED patients are streamed to available clinicians instantly.

Virtual Observation

Patients are monitored remotely with continuous oversight and support.

Early Supported Discharge

Safe, timely discharge with remote follow-up and care plans.

Follow-up

Ongoing follow-up ensures better outcomes and patient satisfaction.

Patient Centred

Better experience.
Better outcomes.

Clinician Enabled

Smarter workflows.
More time to care.

Operationally Efficient

Improved flow.
Optimised capacity.

Data Driven

Real-time insights.
Predictive decisions.

Secure & Compliant

Enterprise-grade security
and governance.

One Operating System. One Connected Acute Care Network.

Better care, everywhere.

FROM ONE PATIENT TO THOUSANDS

Orchestrating Flow. Optimising Every Decision.

Viavio continuously orchestrates patient flow across the acute care pathway—matching patients to the right clinician, the right setting and the right intervention in real time.

By balancing virtual and physical capacity, it improves flow, reduces delays and supports safer clinical decision-making.

Live Operational Visibility

Complete, real-time view of every patient, every resource and every flow across the entire system.

Intelligent Orchestration

AI-powered routing and prediction match patients to the right care pathway and prevent bottlenecks before they happen.

Intelligent Orchestration Engine

AI-driven. Data-powered. Clinically governed.

AI-Assisted
Streaming

Continuously identifies and routes patients to the right pathway.

Capacity
Balancing

Balances demand and capacity across virtual and physical care.

Clinical
Prioritisation

Matches acuity to the right clinician and setting.

Clinical
Governance

Built-in safety rules, escalation and audit for every decision.

Workforce
Coordination

Optimises clinician workload and skills in real time.

Predictive
Demand

Anticipates demand and prevents bottlenecks.

Better Flow. Better Outcomes. Better Experience.

ACUTE CARE COMMAND CENTRE

See Everything. Understand Everything. Act in Real Time.

VIAVIO Provides you a unified view of patient flow, capacity, and live alerts across facilities. Monitor performance in real time, identify bottlenecks early, and coordinate care with clarity.

Real-time awareness

Track arrivals, occupancy, and escalations as they happen.

Proactive management

Anticipate pressure points before they become incidents.

Better outcomes

Faster decisions, smoother handoffs, and safer care delivery.

One source of truth

Unify data from multiple systems into a single, real-time view.

Actionable insights

Surface bottlenecks and opportunities before they impact care.

Collaborative care

Keep teams aligned with shared context and clear escalation paths.

Safe and governed

Built for healthcare with enterprise-grade security and controls.

Our Platform Ecosystem

Everything You Need. One Seamless Experience.

Viavio brings together a complete suite of products that work in harmony to orchestrate acute care, drive better outcomes and empower your teams.

Acute Care Command Centre

Real-time operational visibility across your entire acute care system.

AI Assessment

AI-powered patient assessment and risk stratification for faster, safer decisions.

Virtual Emergency Care

Connect patients and clinicians instantly through secure video consultations.

Virtual Observation

Continuous remote monitoring with intelligent alerts and clinical oversight.

Early Supported Discharge

Safe, structured discharge with remote follow-up and care coordination.

Operational Analytics

Powerful analytics to improve performance, capacity and patient flow.

Patient App

Empower patients with visibility, communication and care at their fingertips.

Clinician Workspace

All the tools clinicians need in one unified, intuitive workspace.

Unified Platform

All products. One experience.
Seamless by design.

Built for Clinicians

Designed with clinicians.
Loved by teams.

Open and Connected

Seamless integrations.
Standards-based.

Secure and Compliant

Enterprise-grade security.
Built for healthcare.

Measurable Impact

Better Outcomes. Proven Impact. Real Results.

Viavio delivers measurable improvements across operational performance, clinical outcomes and patient experience.

Key Impact Achieved

73%

Faster Clinical Decisions

32.6 min average decision time

30%

Increase in Cubicle Capacity

More patients treated in the same space

35%

Increase in Observation Capacity

More patients safely managed virtually

40%

Increase in Clinician Throughput

More patients seen, less clinician strain

↓ 40%

Reduction in 4-Hour Breaches

Improved flow. Fewer delays.

98–100%

Patient Satisfaction

Consistently excellent patient experience

Operational
Outcomes

Reduced waiting times

Lower LWBS rates

Improved bed and resource utilisation

Smoother patient flow

Reduced overcrowding

Clinical
Outcomes

Timely clinical decisions

Early intervention

Reduced re-attendance

Lower complication rates

Safer patient pathways

Patient
Experience

Shorter total time in system

Convenient virtual care

Clear communication

High satisfaction scores

Better overall experience

Financial
Outcomes

Increased capacity without increasing footprint

Lower operational costs

Improved revenue capture

Better ROI on ED investments

Sustainable growth

System
Outcomes

Better resource allocation

Data-driven decision making

Population health impact

Supports value-based care

Stronger health systems

Why Trust
Viavio?

Clinician-led design

Evidence-based emergency care pathways

CE MDR Class IIb medical technologies

Contactless vital signs

Real-world hospital deployments

Built for enterprise health systems

The Future of Acute Care

The Operating System for Acute Care.

Connecting patients, clinicians and hospitals through intelligent orchestration, Virtual Emergency Care and real-time operational visibility.

Better Clinical Outcomes

Deliver safer, faster and more consistent care.

Smarter Hospital Operations

Optimise patient flow, capacity and clinical resources.

Built for Health Systems

Scalable across hospitals, regions and national healthcare systems.

Every patient deserves the right care.

Every clinician deserves the right tools.

Every hospital deserves the right operating system.