We Believe...

The future of acute care isn't more hospitals. It's smarter healthcare systems.

Healthcare doesn't need more disconnected applications. It needs a new operating model.

We believe the future of acute care is one connected system where patients move seamlessly between virtual and physical care, clinicians have the right information at the right time, and healthcare organisations can deliver more care without continually expanding physical infrastructure.

Everything we build is driven by that belief.

Why We Exist

Viavio was founded by clinicians, physicians and healthcare leaders who experienced first-hand the challenges facing acute care.

Rather than building technology and searching for a healthcare problem to solve, we started with a different question:

If we could redesign acute care today, how would we build it?

We mapped the patient journey, embedded clinical governance into every pathway and designed workflows around how clinicians actually deliver care. Only then did we build the technology.

Technology enables the model.
Clinical governance defines it.

What Makes Us Different

Clinical First. Technology Second.

Most health technology companies begin with software.

We began with patients.

Every workflow, every pathway and every decision within Viavio is designed around clinical governance, patient safety and operational excellence.

Our platform reflects how healthcare works—not how software works.

Our Mission

To transform acute care by connecting patients, clinicians and healthcare organisations through one intelligent operating system.

Our Vision

To redefine how acute care is delivered by making virtual and physical care work as one connected system.

Our Principles
Patients Before Technology
Every decision begins with improving patient care.
Clinical Governance by Design
Governance isn't an add-on. It's built into every workflow, escalation and decision pathway.
Healthcare-Led Innovation
Our platform is designed by clinicians, physicians and healthcare leaders who understand the realities of delivering acute care.
One Connected System
Emergency Departments, hospitals, private providers, community services and virtual care should operate as one coordinated healthcare system—not as isolated services.
The Viavio Difference
Traditional Health Technology
Viavio
Starts with software
Starts with the patient journey
Technology defines workflows
Clinical workflows define the technology
Users adapt to the platform
The platform adapts to clinical practice
Point solutions
One connected Acute Care Operating System
Digital transformation
Clinical transformation enabled by technology
Meet the Founder

Sarah Jane O'Dwyer

Founder & CEO

Sarah Jane O'Dwyer is the Founder and CEO of Viavio, bringing more than 30 years of experience in emergency care, hospital leadership and healthcare transformation across Europe and the Middle East.

A former emergency clinician, Sarah Jane founded Viavio after witnessing the growing pressures facing emergency departments and recognising the need for a fundamentally different model of acute care. Her vision is to support health systems deliver faster, safer and more connected emergency care through intelligent orchestration, virtual care and evidence-based clinical pathways.

Throughout her career, Sarah Jane has led complex transformation programmes across hospitals, health systems, governments and the healthcare industry, improving patient flow, operational performance, clinical quality and digital innovation.

Today, she leads Viavio's clinical vision, product strategy and global growth, working with healthcare leaders to transform how acute care is delivered—from individual hospitals to entire health systems.

30+ Years
Healthcare Leadership
Europe • Middle East
Healthcare Transformation
Founder & CEO
Viavio – The Operating System for Acute Care
Mission
Transforming Acute Care Through Clinical Innovation
Experience Across the Health System
Government
Ministries
Departments
of Health
Public Health
Systems
Academic
Medical Centres
Pharma &
MedTech
Healthcare
Consulting
Emergency
Medicine
AI
Digital Health
& AI

Why Viavio?

We Didn't Build Software.
We Built a Better Way to Deliver Acute Care.

Viavio isn't another healthcare application.

It is an operating system designed around how clinicians think, how patients move through healthcare and how healthcare organisations deliver safe, efficient acute care.

By connecting Virtual Emergency Care, Virtual Observation, Early Supported Discharge, Patient Flow and Operational Intelligence through one platform, Viavio enables healthcare organisations to improve access, increase capacity and deliver better outcomes.

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